Both primary and secondary Claim should be submitted electronically to save money, time, improve claim processing accuracy and for the faster response and payments.
Learn more about electronic claims submission with the following phone number @1-800-882-4462
For Cigna paper claims mailing address please check the back side of the member ID card or you can submit claims to the following Cigna Claims address:
PO Box 182223
Chattanooga, TN 37422-72223
Cigna Claims Department phone number or Customer Service phone number: 1-800-882-4462
Below is the GWH-Great West Healthcare Cigna Claims address and phone number:
PO Box 188061
Chattanooga, TN 37422-8061
Individual Medical and Dental Insurances
Please contact the toll free Cigna phone number which is in the back side of the member ID card.
If you have questions about your Dental plan or suppose if you have lost your member ID card, then you can contact the following phone number for any questions: 1-800-244-6224
If you lost your Medical ID card: 1-866-494-2111
For ordering prescriptions through Cigna Home Delivery Pharmacy, please contact at: 1-800-285-4812
Cigna Medicare
While Cigna-HealthSpring accepts both electronic and paper claims but they prefers electronic submission of claims. You can contact Cigna health spring provider services for assistance at 1-800-230-6138 for if you require any help on submitting claims electronically or for provider services.
All completed claims forms should be forwarded to the following Cigna Medicare claims address:
Cigna-HealthSpring
PO Box 981706
El Paso, TX 79998
Appeal address, phone number and fax# for Cigna Medicare:
Cigna-HealthSpring
Attn: Appeals Unit
PO Box 24087
Nashville, TN 37202-4087
Reconsideration completed form should be submitted to the following address or fax#:
Cigna-HealthSpring
Attn: Reconsiderations
PO Box 20002
Nashville, TN 37202
Fax: 1-615-401-4642
For inquiry about patients about Cigna health spring ID cards please contact the following number: 1-800-230-6138
Cigna Behavioral Health
1-800-926-2273
For Cigna Behavioral Health general information please contact the phone number at: 1-800-433-5768
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